Covid Terms & Conditions

A booking which is cancelled due to a COVID-19 qualifying condition is fully refundable if cancelled within 14 days prior to arrival.

This COVID-19 policy will apply if any of the conditions listed below come into effect

within a period of 2 months of a guest’s intended arrival, and will apply if the said

conditions affect a guest’s itinerary.

• The government in the guest’s country of residence restricts travel, which has a direct causal impact on the guest’s travel plans.

• Travel restrictions on the destination/s are imposed by the guest’s country of residence.

• Namibia falls under official government sanctioned lockdown.

• Namibia closes their borders to all international travellers, or to travellers from the guest’s country of residence.

• International flights are cancelled, with no alternative routing available to reach Namibia.

• A mandatory quarantine period is imposed by Namibia, or on return to the guest’s country of residence.

• The guest’s country of residence has imposed a COVID-19 related travel advisory. If the guest has contracted COVID-19 and is in quarantine or under medical treatment within 14 days prior to travel. In such a case, supportive documentation will be required.